Privacy Policy

We collect information you provide directly and information we receive automatically when you use our website. The types of information we collect include:

• Contact information - such as your name, phone number, and email address when you fill out our contact form, requirements form, or inquire about a property.
• Property preferences - such as budget, apartment size, preferred buildings, and whether you are looking to buy or rent.
• Account information - if you create an account, we process your email address, name, and password (stored securely and hashed) to manage your account, favourites, and property visit bookings.
• Communications - including messages you send us through forms, email, WhatsApp, or by phone, and records of those conversations where applicable.
• Technical data - such as your IP address, browser type and version, device type, pages visited, and the date and time of your visit, collected to keep the site secure and improve performance.

We do not collect sensitive personal information such as financial details, government identifiers, or health information.

We use the information we collect to:

• Respond to your inquiries and messages promptly.
• Match you with suitable properties based on the preferences you share with us.
• Arrange property visits, coordinate with sellers and landlords, and keep you updated on the status of your requests.
• Manage your account, favourites list, and saved preferences.
• Improve our website, listings, and services, and ensure their technical security.
• Comply with applicable legal and regulatory obligations.

We only use your information for purposes we believe are reasonably necessary to provide our real estate services. We will not use your personal information for purposes unrelated to those described in this policy without notifying you.

Our website uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how visitors use the site. Cookies are small text files stored on your device by your browser.

• Essential cookies - required for the site to function, such as keeping you signed in and remembering your search filters.
• Analytics cookies - help us understand aggregate visitor behaviour so we can improve the experience.

You can disable cookies in your browser settings at any time. Please note that some parts of the site may not function properly if you do so.

We work with a small number of trusted service providers who help us run our website and serve you better. These providers process data only on our behalf and under appropriate confidentiality obligations:

• Supabase - securely hosts our database, authentication, and file storage in encrypted, access-controlled environments.
• Resend - delivers transactional emails such as account verification and password reset messages.
• WhatsApp and Meta - used for direct communication when you choose to contact us through WhatsApp.
• Map providers - such as OpenStreetMap, to display property locations and office directions.

These providers have their own privacy policies, which we encourage you to review. When you contact us via WhatsApp, your interaction is also subject to Meta's privacy policy.

We never sell, rent, or trade your personal information. We share information only:

• With property owners, sellers, and landlords when necessary to arrange a visit or completed transaction you have requested.
• With our service providers (described above) who need it to perform their work for us.
• When required by law, a court order, or a government authority, or where disclosure is necessary to protect our rights, safety, or property.

Protecting your information is important to us. We employ reasonable technical and organisational safeguards, including HTTPS encryption for all data transmitted to and from our website, hashed passwords, restricted access to data on a need-to-know basis, and managed, encrypted hosting infrastructure.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the unlikely event of a data breach, we will notify affected users and the relevant authorities as required by applicable law.

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. In general:

• Inquiry and contact messages are kept for as long as needed to respond to and complete your request.
• Account information is retained while your account remains active.
• Records related to completed transactions may be kept for legal, tax, and audit purposes.

When information is no longer needed, we delete or anonymise it in a secure manner.

In line with India's Digital Personal Data Protection Act, 2023 and other applicable data protection laws, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Withdraw consent you have given for processing your information, at any time.
• Lodge a complaint with the Data Protection Board of India if you believe your rights have been violated.

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond to your request within a reasonable period, as required by law.

Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If you believe a person under 18 has provided us with their information, please contact us and we will take steps to delete it.

Our website may contain links to external websites, such as our social media profiles or property-related resources. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us. In case of any grievance, please contact our Grievance Officer, Niraj Koirala, at:

We aim to respond to all legitimate requests and concerns within 7 working days.